Open Help (My page › Help & Support on a creator’s phone, Help in the menu otherwise). Type your question and tap Ask for an answer from these articles. If that doesn’t solve it, tap Ask a person instead or Contact support.
Add up to 4 files (screenshots, a short video or a PDF, 10 MB each) and tap Send to Miracle support. The app adds your phone, app version and the last few screens you used; never your messages, rates or bank details.
We usually reply within a working day (urgent problems with payments or sign-in first). You’ll get an alert and an email; reply in the ticket to keep everything together. When it’s fixed, tap It’s sorted: mark as solved.
Can’t sign in to raise a ticket? Email support@miracleapp.live from the address you use on Miracle.
Still stuck? In the app, open Help › Contact support, or email support@miracleapp.live. We reply within a working day.